Inbound Sales Representative

Company Profile

We are growing rapidly. Join our team and apply today!

We are Revana, a leader in outsourced sales and marketing solutions serving some of the world’s most prestigious brand names. Revana is currently seeking Customer Retention Specialist to join our growing programs in Tempe, Arizona.


CAREER FAIRS

Possible same day offer



Tuesday and Wednesday, November 14th and 15th

9 AM to 3 PM
8123 S. Hardy Drive,

Tempe, AZ 85284

The Customer Retention Specialist will be responsible in saving customer

Job Description

Job responsibilities:
Answer inbound calls from consumers or small to large business.
Contact and identify the reasons the customer has indicated they no longer desire or need the service.
Utilize all product knowledge and documentation to provide customers with product recommendations appropriate to solve their issue.
Create new accounts for customers calling for the first time.
Collect key information from customers that call in. Data entry will also be necessary to compile quotes, orders, and related reporting tools.
Attain minimal levels of sales revenue performance based on existing tenure-based goals.
Generate incremental revenue for client partners.

Requirements

What do you need?
At least 6 months of sales experience or 1 year of customer service experience
High School Diploma or GED.
Retention or Collections experience preferred
Date entry skills
What makes you the best candidate?
College degree or equivalent work experience preferred.
Call center experience
Ability to field high stress calls while providing an exceptional customer service experience
Knowledge of CRM or Salesforce tools preferred

ABOUT US

As a leader in outsourced sales and marketing solutions, Revana serves some of the world’s most prestigious brand names. Revana’s global team has a reputation for service excellence. Revana has the industry’s most sophisticated marketing automation platform and sales analytics engines. These turbo-charged technologies empower our customer service, sales, and technology employees to deliver the ultimate customer experience at every touch point across the customer life cycle.


Are you ready to accept the challenge? Because Revana is ready for YOU!
Apply online at https://www.teletechjobs.com/en-US/job/customer-retention-specialist/J3J4666LKLDL7CPNHB7


Revana requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.

More helpful info: www.dadomatch.com/job

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