Inside Sales Representative

Company Profile

NFI is a global leader in the production of custom, high-performing graphic solutions that are customized and crafted with superior quality and durability to a variety of industries. With over 40 years of craftsmanship, our talented and skilled staff works with companies and clients to provide transformative solutions of the highest quality and value. We pride ourselves on exceptional customer service and a dedication to safety and the environment. NFI Corp is certified ISO-9001, Lean Manufacturing and Green Workplace.

The History – NFI Corp Established in 1975, Nameplates for Industry (NFI) began as a sales office for a small manufacturing company located on the Isle of Wight in England, named Nameplates for Industry, Ltd. As a strong customer base was built, NFI launched its own manufacturing operations out of the New Bedford location. By 1988, the American based NFI began operating independently from the UK-based company.

Job Description

NFI is an employee and family-focused company focused on work/life balance. NFI produces high-quality printed graphics such as barcode labels and metal nameplates in an environmentally controlled atmosphere where safety is a priority. Backed by 40 years of success, you’ll be joining a growing company that is fueled by a commitment to innovation.

The Inside Sales Representative is primarily focused on generating revenue from the acquisition of new accounts or new divisions within assigned accounts. Sales targets are determined by a set of criteria established and assigned by sales management. The utilization of strategic and diligent prospecting along with disciplined planning, excellent relationship building and closing skills is essential to consistently developing a successful pipeline of new account revenue.

This position will be based out of the NFI Corp New Bedford, MA office and may include limited travel within your assigned territory. The territory includes prospective accounts in multiple states in a defined geographic region.

Key Internal Interactions:
The Inside Sales Representative reports to the Vice President, Sales. The Inside Sales Representative will have extensive internal interaction with a number of departments including manufacturing, estimating, prepress, and the design studio. It is critical that the individual filling this role has a successful history of professional interpersonal relationships.

Key External Interactions:
A primary function of this role is to close new business in new accounts or new divisions of
established accounts. The Inside Sales Representative will spend most of their time interacting
with client and customer. The ISR will most often interact with the client’s Engineering staff,
Purchasing Managers, Director’s of Marketing, and Presidents.

Challenges and Opportunities:
This role requires an individual who is highly self-motivated and has a strong drive to exceed expectations. While this role will occasionally require very limited travel to and from prospects within the regional territory, it primarily requires a significant amount of time working from the office prospecting, and closing new business. You will be responsible for the entirety of the sales process from cold calling to contract, and everything in between. You will have to find the appropriate balance of time face-to-face with prospects vs. time spent contacting leads and
prospecting. Both elements of the role are critical to success.

• Generates revenue from new accounts that meet the sales target determined for the territory.
• Develops an overall territory plan and strategy that identifies the customers and products needed to deliver against sales targets (assigned sales goals and metrics).
• Identifies prospects and leads from a variety of sources, and vets them appropriately to maintain a sales pipeline.
• Gathers relevant information about accounts to be used in the selling process.
• Builds strong relationships across a variety of organizational levels and functions at target clients (GM, Operations, Engineering, Marketing, Purchasing, Executives, etc.)
• With support from sales leadership, manages complex selling situations, including determining the relevant stakeholders within a customer and customizing messaging / solutions for successful account acquisition.
• Have a hand in developing strong product solutions to meet the needs of customers.
• Sells leveraging the strengths of the company including certifications, product durability, and ability to reach the right solutions for customers and not solely based on price.
• Uses a CRM system (i.e. hubspot) to promptly and accurately document sales activities, keep track of plans, pipeline development, and progress of prospective opportunities.
• Participates on project teams, communicates cross functionally with internal departments, and performs other duties as assigned


Education & Experience Requirements:
A Bachelor degree (or equivalent experience) together with a minimum of 3-4 years of successful inside sales experience is required. You should have a minimum of 3 years experience focused on successfully acquiring new business with inside sales experience. Be prepared to present a proven history of growing a book of new business and meeting/exceeding goals and metrics. You should be accustomed to sales cycles of 3 months or greater. You will also demonstrate how you have successfully managed customer relationships remotely. An individual with experience selling similar products is preferred, but not required. This role will require the ability to sell based on service, quality and integrity. Experience determining pricing and involvement in the RFP process
is helpful.

Critical Skills & Personality Traits:
• Hunter mentality with a strong interest in New Business Development
• Undeterred by hearing “no”
• Strong interpersonal skills that build rapport and trust
• Ability to connect with a wide range of client stakeholders, up to the corporate level
• Polished professional presence and demeanor
• Desire to maximize earnings and grow book of business
• Ability to understand and retain information on a portfolio of custom offerings
• Desire for each day to be different; ability to juggle multiple projects with competing demands
• Ability to make decisions and work independently with little supervision
• Knowledge of various sales methods and techniques
• Exceptional communicator, oral and written
• Strong, pleasant and professional telephone presence
• Charismatic, warm, friendly personality
• Detail oriented with strong organizational skills
• Proficient with basic computer hardware and software (Word, Excel and CRM’s – preference given to experience with
• Must be safety oriented. Safety is a priority.

Job# 2310

Base Comp. $55,000.00
Total Comp. $90,000.00

More helpful info:

Powered by DADO